HOW TO KNOW A CUSTOM WIG OR CUSTOM HAIRPIECE
OUR MISSION STATEMENT AND GUARANTEE

If they can have it to you in 2 to 3 weeks it is not custom wig or hairpiece. A true custom hairpiece or wig takes 6-8 weeks to manufacture exactly to your individual requirements including all the shipping involved. Even a rush order takes 5 weeks. If it comes any sooner, the unit was pre-made before you ordered it.

If it comes pre-cut and styled, it is not custom hairpiece. The cut in must be done on your head for the hair to look like it belongs there. Don't let anyone tell you different. Sure some Companies send their units cut and ready to wear, but chances are it won't look right on your head. If it was truly Custom it would not be a one cut fits all.

If they offer you 100% money back guarantee it is not a custom wig. They will just turn around and sell the same unit to someone else. A True Custom wig won't fit right on the next person. It should be guaranteed to be made to your exact specifications or be replaced free.

We guarantee the quality of our Lace front human hair wig or scallop front hairpiece to meet or exceed the quality of our competitors. We guarantee our price to be the lowest for what we are offering. Our Custom hairpieces and lace front wigs are guaranteed to be made to the exact specifications of the order form or they will be exchanged without cost penalty. Products which are cut, worn, or used in any way may not be accepted. There is a 25% restocking fee on any other returned hair care products. All products returned after 15 days are subject to refusal.

Our factory offers a limited 6 month warrantee for manufacturers defect under the 'Correct Client Usage Guide' below:

• Clean your system with a mild pH shampoo (4.5-5.5).
• Use cream type conditioners that do NOT contain Lanolin, polymers, or heavy oils. (causes matting in human hair)
• Be sure to keep the cream conditioner OFF the base of the unit because it can cause the base knots to soften, then hair will fall out.
• Never brush wet hair, use a wide tooth comb.
• Use leave on spray conditioner also to keep the hair soft and pliable.
• Not conditioning at all will cause dryness and tangling.
• Stay away from SD-40 alcohol based styling aids as they tend to dry the hair. Use corn alcohol.
• Lace Front wigs, full Lace systems or thin Poly Skin units must be treated gently as the base is fragile and hair falls out easily. Therefore this material cannot be warranted by the factory.

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